Designing Sensitive Applications for the Illiterate

Motivation and Background

In the current era where technology is being utilized in most aspects of life such as health care, commerce and education, researchers and developers have mainly focused on designing and developing applications that are more usable by people who can read and write. This creates a digital divide and leaves an unanswered question, “what happens to the illiterate who are unable to use most of the available applications?” This divide is worse in the implementation of sensitive systems. The sensitivity of information captured in sensitive systems such as banking and health applications calls for an emphasis on the security of the information and privacy of the users which raises a unique set of requirements for illiterate users. This workshop will provide a platform for researchers, designers and policy makers from various backgrounds to discuss inclusive design aspects, design trade-offs, privacy, security and usability concerns that are associated with designing and developing sensitive applications for illiterate people.


The workshop aims at bringing together researcher, designers and policy makers from academia, industry and government to discuss innovative ways of designing sensitive applications for illiterates. The workshop will span a wide range of practical and theoretical concepts that will cover design perspectives and tradeoffs, privacy, security and usability concerns of design interventions; digital divide and utilization of technologies; new technologies such as wearable devices and mobile sensors and impact assessment of digital systems.